Privacy policy
Last updated: 15 November 2026
Who we are
Fufills Store Connect is an app by Fufills that sends a merchant’s Shopify orders to that merchant’s own Fufills account, where they are confirmed, shipped and collected on delivery.
What the app reads
Order details from Shopify: order number, date, products, SKUs, quantities, prices, currency, payment status and payment method, the delivery name, phone and address, the order note and the checkout fields the merchant chooses. The app does not request customer email addresses and does not read payment card data.
Why
Only to create and update the order in the merchant’s own Fufills account for fulfillment, and to show the merchant a preview of those orders inside Shopify. The data is not sold, not shared for advertising and not used to profile customers.
How it is protected
All traffic uses HTTPS. Shopify and Fufills credentials and queued order data are encrypted at rest with AES-256-GCM. Order previews in the app are read from Shopify when the merchant opens them and are not stored.
How long it is kept
A queued order is removed from this service as soon as Fufills confirms receipt; delivery records without order content are deleted after 30 days. One-time connection links expire within ten minutes. Orders imported into Fufills are kept by Fufills under the merchant’s Fufills agreement.
Who receives it
The merchant’s Fufills account (Fufills) and the hosting provider that runs this service. No other third party.
Your rights
Customers can ask the merchant to access or delete their data. Shopify forwards these requests to the app; they are reviewed and answered within 30 days. Uninstalling the app stops all access to the store and starts the removal of the store’s data from this service.
Contact
For access, deletion or any privacy question, write to privacy@fufills.com.